Frequently Asked Questions
Everything you need to know about shopping with Lovey Subby.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental US. International orders may take 10 to 21 days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit in our tailored collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Lovey Subby garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions for delicate fabrics can be found on the inner garment label.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.